Privacy Policy

This statement sets out how Bournemouth Hospital Charity uses and protects any information you give us when you use this website.

Bournemouth Hospital Charity is committed to ensuring that your privacy is protected. By using this website, you are agreeing to the terms of this Privacy Policy. If you do not agree to our Privacy Policy then please do not use this site. Should we ask you to provide certain information by which you can be identified when using this website, you can be assured that it will only be used in accordance with this privacy statement.

Bournemouth Hospital Charity holds and processes personal data in accordance with all current legislation relating to data protection and complies with the Data Protection Act 1998.

This privacy policy is effective from July 2017.

What we collect

Personal information is information that can be used to identify you directly. When you register with us to receive a newsletter, buy a ticket, register you own event and/or enter your details to make a donation, we will ask you for the information we require to process your request. We will not collect any information without your consent.

We do not ask for or collect information that is related to your medical records, nor do we have access to that information.

We may collect the following information:

– Name
– Contact information including email address
– Demographic information such as postcode, preferences and interests
– Amount donated online
– Credit card details (if applicable)
– The internet domain and IP address that you use to access the website

Non-personal information is collected from your computer when you read or download information whilst using this website. This information will not identify you, and will relate to:

– The address of the website you linked to us from (if applicable)
– The date of your visit
– The type of browser you use

Further information is available below within the section ‘How we use cookies’.

What we do with the information we gather

We collect and hold the minimum amount of personal information required in order to help us to manage Bournemouth Hospital Charity and to fulfill your requests including processing donations, gift aid, newsletter requests and enquiries.

We may also use this information to help us understand your needs and provide you with a better service.

If you have signed up to receive mail and newsletters from us, we may use your personal information to send you promotional information regarding fundraising events and appeals which we think you may find interesting. From time to time, we may also use your information to contact you by email, phone, fax or mail for market research purposes.

Our email newsletter service is provided by MailChimp, a company based in the USA. If you have signed up to receive email updates, your name and email address will be shared with MailChimp in order to provide this service.

We will never sell or lease your personal information, and will not share this information with third parties unless we have your permission to do so or are required to do so by law. We are under a duty to protect the public funds we administer and to this end may use the information you have provided us, for the collection of funds and the prevention and detection of fraud. We may also share this information with other bodies administering public funds, solely for these purposes.

Controlling your personal information

If you have previously agreed to us using your personal information for the purposes listed above, you may change your mind at any time by writing to:

Bournemouth Hospital Charity,

Royal Bournemouth Hospital,

Castle Lane East,

Bournemouth,

DORSET,

BH7 7DW.

If you have subscribed to receive email newsletters and email marketing from us you can unsubscribe at any time by clicking the unsubscribe box on receipt of our e-newsletter or by emailing charity@rbch.nhs.uk using the subject line Email Unsubscribe’.

You may request details of personal information which Bournemouth Hospital Charity holds about you. This is a subject access request. A small fee will be payable. If you would like a copy of the information held on you, please write to:

Bournemouth Hospital Charity,

Royal Bournemouth Hospital,

Castle Lane East,

Bournemouth,

DORSET,

BH7 7DW.

If you believe that any information we are holding on you is incorrect or incomplete, please contact us as soon as possible at the above address. We will promptly correct any information found to be incorrect.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

You can find out more about cookies via the resource www.aboutcookies.org.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place appropriate physical, electronic and managerial procedures to safeguard and secure the information we collect online. Unfortunately, no data transmission over the internet is 100% secure, and whilst we are committed to ensuring that your information is secure, Bournemouth Hospital Charity cannot guarantee the security of any information you transmit to us and you do so at your own risk.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Social Media

Whilst this statement covers our privacy practices and how we will use any data collected from our websites and social media pages it doesn’t cover how providers of social media websites will use your information. You should read the social media site’s privacy policies before adding any content to our social media pages. Make use of the social media site privacy settings and reporting mechanisms to control the way that your information is handled.

Changes to the Policy

Bournemouth Hospital Charity may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This privacy policy is effective from July 2017.

We reserve the right, at our sole discretion, to modify, add or remove sections of this Privacy Policy at any time and any changes will be notified to you using the e-mail address you have given us or by an announcement on this site. Your continued use of this site, following the posting of changes to these terms, will mean you accept these changes.